Resources

Back to Home

Categories


3rd Party Integration

Control API documentation and integration resources

3rd Party Control System Integration

For those with programmable control devices that wish to add direct control of Attero Tech devices, the following API documents contain details of the 3rd Party control protocol and the commands that each device supports. These are available for download below. 

Synapse Product FamilyDownload
Zip4 Product FamilyDownload
"un" Product Family
Download

Firmware Compatibility Note

There are two control interface types available for Attero Tech Dante™ devices. Each interface type requires different firmware to be loaded into the device. The first type is a Dante™ proprietary interface(-C) which is typically used by already have built-in support for Attero Tech devices. The other firmware option enables a 3rd party UDP interface and is available to anyone to use with a device capable of forming and sending a UDP message as well as receiving and parsing the response.

Products can be ordered with either command interface to support an installation's system control requirements. To specify a specific interface, note the required product suffix as follows:

SuffixInterfaceCompatible Devices/Systems
900-xxxxx-yy-C    Dante™ ProprietarySymetrix Radius DSP
900-xxxxx-yy-U        
3rd Party UDPQSC Q-SYS, Crestron, AMX, any UDP capable device
900-xxxxx-yy-B*Dante™ ProprietaryBiamp Tesira DSP


*At this time only three Attero Tech devices are natively supported by Biamp DSP systems: the unDX2IO+, unDX4I, and unD6IO.

During use, the type of control interface for an active device can be identified with unIFY Control Panel application. The command interface type is shown in the selected device's popup context menu by right clicking on the device name in the list of available device.

If for any reason the command interface of a device needs to be changed to allow for control integration in the intended system, it can be re-programmed using the Smart Firmware Update utility found within unIFY Control Panel v2.3.0 and newer.  

Simply select the desired SFU update file, then the application will show the matching products in the system.  Then simply select -U or -C and press Apply to alter the control interface type.


Firmware Update Information

All firmware downloads are available by signing into the Attero Tech login site, and navigating to the "Software and Firmware / Device Firmware" folder. Click here to Login.