3rd Party Integration
Learn more about our universal audio connectivity capabilities.
3rd Party Control System Integration
For those with programmable control devices that wish to add direct control of Attero Tech devices, the unIFY Software API document contains details of the 3rd Party UDP protocol and the commands that each device supports. This is available in the "Third Party API" folder. Click here to Login.
Firmware Compatibility Note
There are two control interface types available for Attero Tech Dante™ devices. Each interface type requires different firmware to be loaded into the device. The first type is a Dante™ proprietary interface(-C) which is typically used by already have built-in support for Attero Tech devices. The other firmware option enables a 3rd party UDP interface and is available to anyone to use with a device capable of forming and sending a UDP message as well as receiving and parsing the response.
Products can be ordered with either command interface to support an installation's system control requirements. To specify a specific interface, note the required product suffix as follows:
|900-xxxxx-yy-C||Dante™ Proprietary||Symetrix Radius DSP|
|900-xxxxx-yy-U ||3rd Party UDP||QSC Q-SYS, Crestron, AMX, any UDP capable device|
|900-xxxxx-yy-B*||Dante™ Proprietary||Biamp Tesira DSP|
During use, the type of control interface for an active device can be identified with unIFY Control Panel application. The command interface type is shown in the selected device's popup context menu by right clicking on the device name in the list of available device.
If for any reason the command interface of a device needs to be changed to allow for control integration in the intended system, it can be re-programmed using the Smart Firmware Update utility found within unIFY Control Panel v2.3.0 and newer.
Simply select the desired SFU update file, then the application will show the matching products in the system. Then simply select -U or -C and press Apply to alter the control interface type.
Firmware Update Information
All firmware downloads are available by signing into the Attero Tech login site, and navigating to the "Software and Firmware / Device Firmware" folder. Click here to Login.